If a student has been denied a disability determination or accommodation request, or if an accommodation approved by Disability Services has been denied by a staff, faculty or department, the student has the right to appeal such decisions. The appeal process involves three levels.

Level 1: Informal Appeal

The student is asked to meet with Disability Services Director to review the denial after submitting the Grievance and Appeal Form. This meeting should be scheduled in a timely manner. The Disability Services Director may recommend that the student first discuss the grievance/concern with the individuals or department denying the request. If this does not resolve the issue, the Disability Services Director will assist the student in moving to the next level of appeal.

Level 2: Written appeal to the Associate Dean for Student Success

The written appeal should include a clear description of the reasons for the appeal and any supporting information. The Associate Dean for Student Success will then initiate a process to review this appeal and solicit information from affected faculty and staff. At the Associate Dean's discretion, a meeting may be called to review the appeal. This meeting would minimally involve the student and the Associate Dean and could also include affected faculty, staff and/or a harassment discrimination contact. The Associate Dean will be responsible for generating a written decision within 30 days of receipt of the written appeal or within 15 days of the personal meeting, whichever comes first. 

Level 3: Written appeal to the Provost of Luther College

The written appeal should include a clear description of the reasons for the appeal and any supporting information. The Provost will then initiate a process to review this appeal and solicit information from affected faculty and staff. At the Provost's discretion, a meeting may be called to review the appeal. This meeting would minimally involve the student and the Provost and could also include affected faculty, staff and/or a harassment discrimination contact. The Provost will be responsible for generating a written decision within 30 days of receipt of the written appeal or within 15 days of the personal meeting, whichever comes first. 

Level 4: Appeal to the Office of Civil Rights (OCR)

Should the student disagree with the decision of the Provost, they have the right to file an appeal with the Office of Civil Rights (OCR). More information on this can be found on the following link including an electronic complaint form and phone numbers.

https://www2.ed.gov/about/offices/list/ocr/docs/howto.html?src=rt