Welcome to campus! Here’s a quick guide to get your tech to work with Luther’s systems:
Your Norse Key is the username and password you use to log in to almost every Luther service (e.g. email, KATIE, Norse Hub). If you don’t know it, contact the Technology Help Desk. You can go to norsekey.luther.edu to set a new password anytime you want.
Learn more about your Norse Key.
Every device that uses the internet needs to complete a short registration process. This includes computers, phones, tablets, game consoles, smart TVs, etc.
Learn more about network registration.
Students can print from their personally-owned computer, mobile device, or Chromebook while on campus and connected to LCWireless or LCSecure or using a wired connection. First time users will need to set up their device. After sending the print job, students need to release the job from PaperCut.
See our printing guide for more information.
Some Zoom features work best if you’re signed in through Luther’s portal before you go to the meeting link:
Learn more about Luther’s Zoom
Learn more about Google Meet
Norse Hub, along with many other Luther services, is protected by a Multi-Factor Authentication (MFA) sign-in that uses your Norse Key. Visit mfa.luther.edu to set up or alter your Multi- Factor Authentication settings.
Learn more about Multi-Factor Authentication.
Our Tech Essentials for New Students page addresses more topics, like technology you can bring to campus, software you need, and sites you’ll use.
Contact the Technology Help Desk anytime you have a question about technology or a problem with one of Luther’s services.
Call 563-387-1000
Email [email protected]
Enter a ticket at help.luther.edu
Monday–Friday: 8:00 a.m. – 5:00 p.m.
Saturday, August 27: 1:00 p.m. – 3:00 p.m.
Sunday, August 28: 2:00 p.m. – 5:00 p.m.
Monday–Thursday: 7:30 a.m. – 9:00 p.m.
Friday: 7:30 a.m. – 5:00 p.m.
Saturday: 12:00 noon – 5:00 p.m.
Sunday: 12:00 noon – 9:00 p.m.